🎬 Overview

This fast-growing independent film studio, known for its creative excellence and global reach, needed an IT partner to help scale its operations without slowing down production. Built on a Mac-first infrastructure and operating in a high-velocity creative environment, the studio sought a secure, standardized, and efficient foundation to support both current needs and long-term growth.

Client: Independent Film Studio, Los Angeles, CA
Service Level: End-to-End Fully Managed IT
Users: 35 (Mac-first environment)

⚠️ The Challenge

As the studio expanded and adopted more cloud-based tools, the cracks in their IT operations began to show:

• Manual user lifecycle workflows led to inconsistent onboarding and offboarding

• Disparate cloud tools lacked centralized security oversight

• No device lifecycle process created confusion around replacements and refreshes

• Leadership lacked visibility into the IT environment, slowing strategic decisions

They needed an IT partner to bring clarity, structure, and proactive management—without disrupting their creative output.

✅ The Solution

We delivered a fully managed, end-to-end IT program tailored to the studio’s needs. Our approach focused on automation, standardization, and strategic alignment:

• 🔐 Secured cloud apps and Mac devices with enterprise-grade tools and a robust MDM stack

• ⚙️ Automated onboarding/offboarding with documented SOPs for speed and consistency

• 💻 Streamlined device lifecycle with tracking, replacement standards, and smooth handoffs

• 🤝 Strategic alignment sessions with leadership to ensure IT planning supports business goals

• 👁️ Improved visibility and monitoring for proactive IT management

🚀 Results

• 60% faster onboarding/offboarding

• 20% savings in employee IT costs

• Frictionless creative workflows with layered security in place

• Predictable device refresh cycles and fewer support escalations

• Proactive, insight-driven decision-making thanks to increased visibility and strategic alignment

🎯 Conclusion

By partnering with us, this LA-based creative powerhouse gained a secure, scalable IT foundation without compromising its creative agility. With better tools, tighter processes, and forward-looking IT leadership, the studio is now equipped to grow globally—while keeping its focus on storytelling.

About Handled IT Partners

Handled IT partners with business owners large and small through their digital transformations. 

Handled IT Partners will evaluate your organization, identify its capabilities, and develop a custom roadmap and operating model to align your business with your desired results. Through every stage of our extensive process, we are intentional about listening, understanding, building, and delivering the best IT infrastructure for your business. 

Schedule a 15-minute intro call today.